About Contractor Management

At Patrick, our culture is Home Safely, Every Day.

Every worker has an important role in how we conduct our operations. At the end of a shift, day or working week, it is critical that every worker return home safely to their friends, family and loved ones.

To continue building a strong culture around safety, contractors working for Patrick must register and maintain their compliance in an online Contractor Management System.

The system is managed on behalf of Patrick by Pegasus, workforce management software and safety experts.

HOW DOES THE SYSTEM WORK?

Contractors will register both their business and workers in the Patrick Contractor Management System.

The process is completed in an online portal by an administrator representing your business. We divide it into two stages to make it as simple as possible: 1. business registration, and 2. worker registration. The entire process is detailed on the How to Register page, and is outlined below:

Registering your business

Beginning in the Company Pre-Qualification portal of the Patrick Contractor Management System, you will answer questions about the type, scope and frequency of work your business does for Patrick.

Your answers will determine which documents are needed to get you compliant. You will upload those documents for Pegasus safety specialists to verify, and then you can get your workers registered.

Registering your workers

You will be sent login details to the Worker Roles Portal of the Patrick Contractor Management System, where you will create profiles for your workers. You will select the role/s they perform for Patrick, upload their qualifications and competencies (licences, tickets), and book inductions (online) which they must complete before attending site. This information is also verified by Pegasus safety specialists.

Compliant and inducted workers are issued with Patrick Contractor cards linked to their online profile – their passport to work for Patrick.

PEGASUS

Pegasus connects a competent workforce. They manage the Contractor Management System on behalf of Patrick.

Forged in deep industrial expertise, our software was first developed in 1998 to keep Australian workers safe on site.

Our commitment to workplace safety was as uncompromising then as it is now. The complete Pegasus workforce management solution:

  • provides immediate access to data on the workforce
  • manages all training and inductions
  • administers compliance and pre-qualification documents
  • manages the qualifications and competency, including licences and medicals, of all workers on a project
  • awards accreditation upon successful completion of inductions and assessments
  • provides tools for audit, investigation and inspection of businesses and workers
  • offers online and call centre support
  • manages contractor performance over term of their contract

Visit pegasus.net.au

How to Register

The Patrick contractor safety management process is completed in two parts: business registration, and worker registration, including induction bookings.

We suggest you read through the instructions and give yourself time to source the information needed to work for Patrick.

A nominated administrator will complete this process for your business and each worker.

User guides with screenshots can be found on the Help and Resources page.

LET’S GET STARTED

STAGE 1: REGISTER YOUR BUSINESS

Step 1 > Register a username and password

The Patrick Contractor Management System can be found by clicking the button below.

Start by entering a username of your choosing, plus your email address and a password. You’ll receive an email confirmation.

Step 2 > Register business details and answer profile questions

Using your new details, login to the Patrick Contractor Management System.

Follow the process to register your business by answering profile questions and selecting the insurances and licences you can supply to support your registration.

Step 3 > Pay for registration

Business registration costs $150 + GST annually for verification, support, and ongoing compliance.

Step 4 > Upload documents for verification

You will be prompted to upload copies of the licences and insurances you selected in step 2 for verification:

    • Valid ABN matching company name
    • Public & Product Liability Insurance
    • Workers Compensation Insurance
    • Professional Indemnity Insurance
    • Occupational Licenses (eg Electrical, Plumbing etc)

You will be emailed when your documents are verified or if any corrections are required to finalise your company registration.

To complete your registration, you will next be invited to register your workers. Please click to expand Stage 2.

STAGE 2: REGISTER YOUR WORKERS

Step 1 > Login and add workers

On business registration approval (stage 1), Pegasus will email you login details to register your workers.

Using these emailed details, login and add your workers – you’ll start by selecting Manage Roles and then Add New Worker. From here you can enter and save their personal contact details, address, phone and email.

Step 2 > Pay for worker registration and Patrick Contractor card

Pay for your worker’s registration and order their Patrick Contractor cards to work for Patrick.

      • Worker registration costs $85 + GST per person for the first year for the management of roles, verification of documents, and supply of card.
      • Annual renewal costs $50 + GST per person.
      • Card reprint costs $20 + GST per person.

A tax invoice will be supplied upon receiving payment.

Step 3 > Add roles, upload documents and book training

You will next select your worker’s name to Add New Role and choose their Patrick work role/s. You must select a minimum of two roles – a site role and task role.

Your selections will determine the competency documents which need to be uploaded in the system to prove your worker can complete the chosen role/s. Documents may include but are not limited to:

      • Photograph
      • Proof of Identity
      • High Risk Licenses
      • Trade or Tertiary Qualifications
      • Certificates or Statements of Attainment

At this time, you will also book your worker’s online and classroom safety inductions. They will be emailed details about how and where to complete each before attending site.

Pegasus will validate the documents you upload during registration. You will be emailed to update any required information.

The requirements which must be met for your worker to reach compliance and receive their access ID card:

  1. A minimum of two roles selected – site role and task role/s
  2. Induction be completed
  3. All documents be uploaded and verified
  4. Subscription payment made

NB: Rail workers only need one role selected

 

Additional benefits of registering your workforce

Many contractors use Pegasus systems to help manage their own worker competencies, licences, and qualifications. Automated reminders are sent to both the worker and contracting company to let them know they have a licence, competency, or qualification nearing overdue status.

Ongoing system access

Once you have completed both stages to register, the system can be accessed by creating a Pegasus Gateway account, and adding the Patrick tile. This allows you to access both parts of the Patrick Contractor Management System from one place with one login. Click the Pegasus Gateway button at the top of the page to register a new Gateway account.

Pegasus process wheel

Help and Resources

System and Contractor Documents

Helpful Resources

Onsite Contractor Knowledge Base

This Knowledge Base includes steps to check company compliance, search for and edit employees, run reports on competencies or work hours, and create users, among other helpful tips. This process can be completed in Onsite, the Pegasus software that powers the Patrick Contractor Safety System.

Patrick Business Rules

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have your business and workers approved faster.

Adding and Removing a Cardholder (print and scan)

Complete and return this form if you have a new worker who is already registered to a different company in the system, and you need them added to your company. Workers can be removed from your company by an administrator directly in the system. Instructions on how to complete this process are available under the End Employment sub-heading of this page: https://kb.pegasus.net.au/display/OCCS/Person

Demonstration Webinar for Contractors

Frequently Asked Questions

1. Where do I register in the system?

Select the HOW TO REGISTER button at the top of the page, and click to expand the instructions under REGISTER YOUR BUSINESS.

From here, you can click to register your business in the Patrick Contractor Management System.

Once you have registered both your business and workers (you will be emailed login details to register workers on business registration approval), create an account in Pegasus Gateway (button at the top of the page).

From Pegasus Gateway, you can access both the business and worker portals of the Patrick Contractor Management System from one place with one login.

2. How much does registration in the system cost?

Business registration costs $150 + GST annually for verification, support, and ongoing compliance.

Worker registration costs $85 + GST per person for the first year for the management of roles, verification of documents, and supply of card. Annual renewal costs $50 + GST per person. A tax invoice will be supplied on payment.

3. What documents do I need to upload to register?

The documents you upload will depend on the work your business does for Patrick.

Business:

  • Valid ABN matching company name
  • Public & Product Liability Insurance
  • Workers Compensation Insurance
  • Professional Indemnity Insurance
  • Occupational Licenses (eg Electrical, Plumbing etc)

Workers:

  • Photograph
  • Proof of Identity
  • High Risk Licenses
  • Trade or Tertiary Qualifications
  • Certificates or Statements of Attainment

4. What benefit does the system have for contractors?

Registration ensures you are aligning with Home Safely which is a major element of working at Patrick, as safety practices are at the forefront of their operations.

The system is your opportunity to prove you have the systems, qualifications, and competencies to work safely for Patrick.

Benefits include:

  • joining an online database of trusted and qualified businesses and workers
  • having higher quality work opportunities because you can prove you’re fit to work
  • maintaining an online, portable profile
  • receiving electronic reminders to stay compliant and ready to work
  • having licences, competencies, inductions, and documents verified by qualified auditors and industry specialists
  • managing your own profile – roles, competencies, and training – in the Pegasus system at any time, 24/7
  • accessing a support centre of industry and software specialists if you need help reaching compliance or navigating the system.
  • enjoying a transparent cost model

5. Who do I contact if I have questions about the system?

You can contact Pegasus, who manages the system on behalf of Patrick. Visit Contact Us for details.

6. Do I need to scan a QR code for covid-tracing?

If you are visiting or working on a Patrick site or premises that has a QR code displayed for checking in and out of site, you must scan the QR code with a smart phone, complete the COVID health declaration and check in. When you leave site, you need to scan the QR code again and check out. This allows Patrick to account for who is on site at any time.