Step 1 > Create your supplier profile

Click here to create your supplier profile, username and password and get started.

If your business is already registered in Avetta, go to Step 2

Step 2 > Connect to Patrick

In the ‘Find Connections’ search field, type Patrick.

Add the relevant Patrick site(s) and select Next in the upper right-hand corner.

Step 3 > Service Evaluation

Enter your ABN (if applicable) and complete a quick service evaluation to identify the services your organisation provides.

Select Next in the upper right-hand corner once complete.

Step 4 > Checkout

The cost to join the program is based on the level of compliance required for your business and the type of services your company offers.

Enter your payment details and confirm your payment.

Please note that adding additional clients in the Avetta system may increase your annual membership cost. Any increase will be generated and charged via future invoices.

Step 5 > Patrick Prequalification

Select the Network button in the left-hand menu and get started on the prequalification requirements for Patrick. These may include, but not be limited to:

• • Company information and locations
  • Safety information
  • Insurances
  • Licences

Insurances and licenses will be verified by the Avetta team, who will reach out should any corrections be required.

You must complete all prequalification requirements for Patrick before your company will be considered compliant.

To reach full compliance to work for Patrick, you must next register your workers.

Step 1 > Login and add workers

From the Connect system, select the Workers tile in the left-hand menu, then select Pegasus Workforce.

If you don’t immediately see the Patrick tile, click on the Add or Remove Portals and select the Patrick tile.

Select Manage Roles and then Add New Employee to enter each worker’s details. Use each worker’s personal email address and mobile number, as they will receive important emails regarding expiring competencies and additional tools to access.

If your worker already exists, simply click on their profile.

Step 2 > Pay for worker registration and Patrick Contractor card

Pay for your worker’s registration and order their Patrick Contractor cards to work for Patrick.

• • • Worker registration costs $72.00 + GST per person per year for the management of roles, verification of documents, and supply of card.
    • Card reprint costs $23 + GST per person.

A tax invoice will be supplied upon receiving payment.

Step 3 > Add roles, upload documents and book training

You will next select your worker’s name to Add New Role and choose their Patrick work role/s. You must select a minimum of two roles – a site role and task role.

Your selections will determine the competency documents which need to be uploaded in the system to prove your worker can complete the chosen role/s. Documents may include but are not limited to:

• • • Photograph
    • Proof of Identity
    • High Risk Licenses
    • Trade or Tertiary Qualifications
    • Certificates or Statements of Attainment

At this time, you will also book your worker’s online and classroom safety inductions. They will be emailed details about how and where to complete each before attending site.

We will validate the documents you upload during registration. You will be emailed to update any required information.

The requirements which must be met for your worker to reach compliance and receive their access ID card:

1. A minimum of two roles selected – site role and task role/s
2. Induction be completed
3. All documents be uploaded and verified
4. Subscription payment made

NB: Rail workers only need one role selected

Step 4 > Issuance of the Workforce Mobile App

Your worker will be automatically invited to join the Workforce Mobile Application (this may take up to 24 hours after verification). The invitation will be sent via email from Avetta to the email address recorded against the worker’s profile.

For more information regarding the Workforce Mobile App, click here.

Renewals

For renewing documents in both the Company Prequalification portal or the Supplier (worker) Portal, this video will step you through the process.

It’s important that you keep your company and worker’s details up to date. You’ll be emailed if any documents are expiring so you can update them in the system.

Select the HOW TO REGISTER button at the top of the page, and click to expand the instructions under REGISTER YOUR BUSINESS.

The cost to join the program is based on the level of compliance required for your business and the type of services your company offers.

Please note that adding additional clients in the Avetta system may increase your annual membership cost. Any increase will be generated and charged via future invoices.

The annual subscription fee will be automatically deducted from your account at the time of renewal. If you are required to do an annual assessment, you will be notified to log back into Connect to resubmit.

If you believe you need a refund, follow the instructions here.

If you have questions about your invoice or membership, click here.

If you need to add additional users, click here for instruction.

If you choose the wrong Patrick site or accidently add another client, click here for instructions on how to remove the connection.

Worker registration costs $72.00 + GST per person per year for the management of roles, verification of documents, and supply of card. A tax invoice will be supplied on payment.

The documents you upload will depend on the work your business does for Patrick.

Business:

• Valid ABN matching company name
• Public & Product Liability Insurance
• Workers Compensation Insurance
• Professional Indemnity Insurance
• Occupational Licenses (eg Electrical, Plumbing etc)

Workers:

• Photograph
• Proof of Identity
• High Risk Licenses
• Trade or Tertiary Qualifications
• Certificates or Statements of Attainment

Registration ensures you are aligning with Home Safely which is a major element of working at Patrick, as safety practices are at the forefront of their operations.

The system is your opportunity to prove you have the systems, qualifications, and competencies to work safely for Patrick.

Benefits include:

• joining an online database of trusted and qualified businesses and workers
• having higher quality work opportunities because you can prove you’re fit to work
• maintaining an online, portable profile
• receiving electronic reminders to stay compliant and ready to work
• having licences, competencies, inductions, and documents verified by qualified auditors and industry specialists
• managing your own profile – roles, competencies, and training – in the system at any time, 24/7
• accessing a support centre of industry and software specialists if you need help reaching compliance or navigating the system.
• enjoying a transparent cost model

You can contact Avetta, who manages the system on behalf of Patrick. Visit Contact Us for details.

You can contact Avetta on 1300 217 380 or email patrick@pegasus.net.au.